RightIndem, a leader in digital claims solutions, proudly announces a transformative partnership with AND-E, the European subsidiary of Asia's largest non-life insurer, which is part of the MS&AD group, as the company continues its Digital Claims Transformation.

In this collaboration, RightIndem delivers state-of-the-art Digital FNOL (First Notice of Loss) and claims orchestration capabilities, seamlessly integrating liability and repair decision making into the customer journey. AND-E’s strategic decision to address challenges associated with complex point solutions in the claims supply chain aligns with recent award wins by RightIndem recognising the impact on customer experience, costs, and efficiency by co-ordinating the claims eco system via their platform.

Commenting on the strategic decision, Greg Cole, Claims Director at AND-E UK stated, "Choosing RightIndem was a strategic decision for AND-E. Their advanced technology, existing supply chain integrations, and customisable solutions impressed us, offering the flexibility we need in today's dynamic insurance landscape. This collaboration marks a significant step forward in our digital transformation journey to give our customers a simpler and smarter experience."

Oliver McGuiness, CEO of RightIndem, expressed enthusiasm about the collaboration, stating, "We are excited to partner with Aioi Insurance on their Digital Transformation journey. This strategic alliance not only underscores the power of our claims orchestration capabilities but also signifies our shared commitment to reshaping the landscape of digital insurance experiences."

About RightIndem:

RightIndem offers a digital self-service claims platform for insurers, TPAs and brokers that transforms the claims experience by making the process easy and hassle-free for customers. The solution is a white-labelled platform for customers to self-serve their own claim through a curated digital process accessible on any device. The platform leverages structured and unstructured data capture and connects to RightIndem’s ecosystem of third-party fulfilment solutions, to automate key decisions on claims. 

For further information or media inquiries, please contact:

Stefanie Hinten-Reed, Stefanie.Hinten-Reed@rightindem.com